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Brad and the team at Natural Timber Decor for our beautiful bathroom vanity. We had a vanity disaster with another person who had promised to make a custom vanity for us. The workmanship was such that we could not install it for various structural/code reasons. Rita was amazing, she visited our home to inspect the vanity and gave us her honest opinion. At no time did she push her business on us, she was upset that we had been supplied a terrible product. As our bathroom was ready to go, we visited NTD the next day and spoke to her and placed our order. The vanity they made is stunning, it's solid and exceptionally well made. Our son in law is a carpenter and was blown away with the quality of the build, as we are too. The customer service from Rita, backed up by the skills of Brad and the workshop guys is a winning combination. The friendliness of everyone we have met from NTD reflects their desire to assist, give professional service and provide fantastic products all at a great price was old fashioned customer service. From us, thank you so much for your passion as professional furniture makers and for your support in resolving our issue and making a quality piece. We are indebted to this amazing team and in awe of the work they do and the service they provide. A vanity disaster was turned into a vanity victory thanks to this talented and passionate team. Thanks NTD. Kind Regards,
She gives good advice same as their quality. Very excellent service.
we provided and we are so impressed with the final product. The quality is amazing and it looks beautiful. It is so nice to buy Australian made furniture from a family owned business. I would highly recommend their products and service.”
The service from this company is amazing. From start to finish they were fantastic. This family run business truly looked after us from start to finish. The furniture was even ready before the due date. They delivered the furniture personally, a rare thing these days! If you are after good quality, locally made furniture you should visit the showroom.”
The high quality makes any item the high lite of your home. Being a family run business Brad and Rita offer amazing friendly service with no request to big or small. If you are looking for quality solid timber furniture at a great price I would make National Timber Decor my first point of call, Thank you again Brad and Rita
Absolutely amazed at the friendliest reception by Rita in the showroom. Great designs and cost. Then and there we ordered a dining table and 8 chairs. They look sensational in our dining area winning compliments from everyone. Half the cost of bespoke wood furniture in trendy Richmond and Fitzroy. All of the furniture is made on the premises. Rita even made a home visit to ensure that our order suited the house.
Brad and Rita’s service is second to none
“Top notch high quality!”